Smart Marketing Department
Case Study
Jacksonville, FL — Paving & Hardscape Company

They Were Renting
Their Pipeline.
Now They Own It.

Paying for a website they didn’t own. Buying shared leads they couldn’t close. Nine months later, warm inbound is booking their schedule out days in advance.

153 Inbound Contacts
40% Close Rate on Bookings
$5–10K Avg Job Value
9 mo. To a Full Pipeline

Paying to Rent Everything — and Getting Little Back

This Jacksonville paving company was doing decent work and had happy customers. But their marketing setup was a treadmill — $650/month for a website they didn’t own and LSA management that wasn’t producing, plus shared Angi leads going to three other contractors at the same time.

Before SMD

  • $650/month for a rented website and LSA management
  • LSA campaigns generating little inbound
  • Shared Angi leads — competing against 3–5 others per inquiry
  • No owned digital presence, no compounding asset
  • Stop paying, stop getting calls

The Goal

  • Own a real online presence — not rent one
  • Generate exclusive inbound from people already searching
  • Stop competing on Angi’s terms
  • Build a pipeline that compounds over time

153 Inbound Contacts. Zero Per Lead.

Since launching SEO and Google Business Profile optimization, inbound has come from two directions — both consistent, both costing nothing per contact.

78
Website Calls & Forms
Organic search — people finding the site and reaching out directly
75
Google Business Profile
Direct contacts from GBP — calls, messages, and requests
153 Total Inbound Contacts
In 9 months — exclusive, owned, compounding

These aren’t shared leads sent to five competitors. Every one of these contacts reached out to this company specifically — which is why the close rate is 40%, not 10%.

Booked Out Days in Advance. This Spring.

The difference between a rented pipeline and an owned one isn’t just cost per lead — it’s quality. Warm organic inbound means the prospect already found you, read about your work, and decided they want a quote.

This spring, warm inbound leads from Google have been booking their schedule out days in advance. That doesn’t happen with Angi leads. It happens when you own your presence.

Conservative Revenue Estimate

What 40% Close Rate + $5K Jobs Looks Like

153 Inbound Contacts
×
40% Close Rate
×
$5K Conservative Avg Job
=
$306K Est. Revenue in 9 Months

Conservative estimate using $5K floor. Average jobs frequently run $7,500–$10,000+.

Key Takeaways

  • 1
    Renting your pipeline means you own nothing. $650/month for a website that isn’t yours is a lease, not an investment. Cancel it, and you’re back to zero.
  • 2
    Shared leads are a race to the bottom. Angi sends the same inquiry to multiple contractors. Owned inbound flips that dynamic entirely.
  • 3
    40% close rate is what exclusive inbound looks like. When someone finds you organically and calls you, they’ve already pre-sold themselves. That’s why organic closes at 40% when shared leads close at 10%.
  • 4
    Nine months to a full pipeline. Local SEO compounds. By month six and seven, the phone rings consistently — and this company is booked out in the spring rush without spending a dollar per lead.